Privacy policy

1. Who is the controller of personal data

The controller of personal data for hendihoreca.com is SIA "LA RONDE", registration number 40103598208, registered office: Miera iela 32A-15, Riga, LV-1001. You can contact the controller by writing to info@hendihoreca.com or calling +371 25522233.

2. What data we process

If you write an email or call us, we may process your name, email address or telephone number, the content of your message or conversation, attached files and other information that you voluntarily provide.

3. Purposes and legal basis of processing

We process data provided by email and telephone to answer your question or take steps before a possible contract is concluded; depending on the question, the legal basis is Article 6(1)(b), (f) or, where retention is required by law, (c) of the Regulation.

4. Recipients and processors

Personal data is accessible only to authorised employees of SIA "LA RONDE" and service providers who need it for the relevant task. We may disclose personal data to public authorities where applicable law requires it.

6. Retention periods

We retain email correspondence and notes related to calls only for as long as necessary for the communication purpose, an agreement reached or management of a possible dispute.

8. Your rights

Subject to the applicable conditions, you have the right to request access to your personal data, rectification of inaccurate data, erasure, restriction of processing and data portability. Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

Right to object: You have the right to object at any time to processing based on our legitimate interests, stating reasons related to your particular situation. After receiving an objection, we will no longer process the data unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defence of legal claims.

To exercise your rights, write to info@hendihoreca.com. Before fulfilling a request, we may ask for information reasonably necessary to verify your identity. You have the right to lodge a complaint with the Data State Inspectorate of Latvia: a personally signed complaint may be sent by post to Elijas iela 17, Riga, LV-1050; electronically it may be sent to pasts@dvi.gov.lv only as a document signed with a secure electronic signature, or submitted through the e-address on Latvija.gov.lv. The Data State Inspectorate recommends contacting the controller first.

9. Automated decisions and changes to this policy

We do not make decisions based solely on automated processing of personal data that produce legal or similarly significant effects on you. If the website's functions or data processing change, we will update this policy and state the new review date.